The English Language has given heebie-jeebies to many aspirants especially in banking mains examination. To help you ease your preparation, Bankersadda has provided English Language Quiz according to the latest & dynamic pattern of Banking exams in the form of 30 Days study plan for IBPS PO Mains 2019. These types of quizzes are useful for IBPS PO 2019 mains & other upcoming banking & insurance exams. So, keep calm and practice for upcoming exams. Here is the quiz for 13th November.
questions based on the given passage.
4, 2000, the National Park Service set a controlled burn fire in New Mexico’s
Bandelier National Monument. The deliberate burning was meant to prevent fire
hazards waiting to happen in the arid mesa country, lined with Ponderosa pines,
a ready tinderbox. But by the next day, the stipulated fire meant to prevent a
wildfire became one itself when it crossed a designated fire line. Over the
next week, high winds plunged the controlled fire into a wild forest fire,
spreading out of control into the Santa Fe National Forest nearby and toward
the towns of Los Alamos and White Rock, where 18,000 residents were evacuated.
Finally, a thousand firefighters deployed to quell the flames contained what
became known as the Cerro Grande Fire nearly three weeks after it began. By
then, it had destroyed 48,000 acres and 235 homes and caused over $1 billion in
damages.
corporate crises seem a far cry from the Cerro Grande fire, there are some
disconcerting parallels. Like the fire personnel and residents near Bandelier,
companies often need to react quickly in the face of unanticipated
challenges—whether industrial accidents, financial misdeeds, cyberattacks, or
any number of disasters that seem to occur more frequently today than ever
before. But companies often cannot detect as easily the point at which
business-as-usual turns into a crisis when no prescribed fire line exists to
delineate a controlled burn from an uncontrolled one. [A] Instead, they may treat the first signs of smoke with complacency,
which soon degenerates into panic as the fire catches. Flummoxed by stress
responses and human behavioral factors, the company loses precious time frozen
in confusion and indecision, as the situation escalates to threaten the
corporation’s reputation, business, and sometimes, its very survival.
level-headed manager in a well-run firm would seem a good candidate to navigate
effectively through such crises. However, human emotional responses to extreme
stress are deeply ingrained and difficult to overcome, and organizational
dynamics often exacerbate irrational decision-making. [B] In a crisis, unthinking reactions tend to kick in at the very
moment when strategic reasoning is needed most. Behavioral science now
provides some answers to why individuals and organizations often fail to
recognize their dilemmas and suggests techniques to undo the mental impediments
that blind them. Knowing this, corporate leaders can help their companies
overcome what may be the biggest, under-acknowledged hurdle to their rescue and
recovery. By understanding common emotional drawbacks hindering crisis
management, the reasons for them, and related organizational dynamics, business
leaders are better equipped to put in place processes to guard against the
traps and to meet the test of crisis with greater fortitude.
have the upper hand simply because they tend to come as a surprise to those who
aren’t specially trained to take them on. Some, like 9/11, hit like a
thunderbolt and are immediately identified as a disaster. Others sneak up,
looking like a routine matter at first, and then flare into catastrophe, like
an accounting anomaly that unravels a whole corporation. In either case, the
threat is likely of a scale or type that business leaders have never before
encountered personally. For most, a major crisis is a once-in-a-career
event. As a consequence, it’s easy to fall back on routine procedures, only
worsening the outcome, or to improvise the wrong solutions in fear and panic
instead of following effective practices. Many times, corporate executives
misread the scenario in a way that dangerously delays a successful response.
see examples of this in reactions to actual corporate crises. When a
letter from federal regulators arrived at their office, the US CEO and general
counsel of a leading multinational bank kept it a secret, choosing not to
inform headquarters or even their own staff. The regulators had ordered the
bank to respond in less than two months with a plan to return to regulatory
compliance or exit a US business key to the parent company’s bottom line. The
increasing number and severity of issues cited should have been a hint of
mounting problems. Instead, the US bank’s two leaders decided to view the
latest letter as another routine communication. Within days of the deadline,
the CEO flew into full crisis mode, pleading with regulators for more time and finally
engaging corporate headquarters. The trouble that might have been managed at an
earlier stage had grown into a potential threat to the entire company,
impacting the board, senior management, and clients.
the instance above shows, dismissing bad news is a common response at the
outset of crisis when it’s unclear whether new developments are business as
usual or life-threatening. Sticking to the view that things are normal protects
the crisis managers from realizing that the situation is becoming severe and
unpredictable. Also, staying oblivious to the realities will offer more space
for the fast accumulating crisis. In the thick of a dilemma, it’s not always
obvious that one needs to be on guard against the first reflexive response.
When a plane stalls, for instance, new pilots instinctively pull back the
control stick to point the plane up. But that move will hasten a crash because
the ascending plane starts to lose speed. Pointing the plane down is actually
the way out, because losing altitude increases speed, causing the plane to
lift. Likewise, in a corporate emergency, the initial impulse to dismiss a
threat is a mistake. Waking up to the dimensions of the problem and taking
deliberate actions to counteract it is the right way to go. But that’s difficult
when the automatic response to ignore or deny is just one of many mental errors
humans are susceptible to, even in the best of times.
can business leaders meet the test of crisis with greater endurance?
Formal analysis of what was done well, what could be done better next time and
how to improve various elements of a crisis response plan.
(b) The crisis response plan should be tailored for your organization, and it
should include both operational and communications components.
(c) Business leaders must understand the common emotional pitfalls that hamper
the process of crisis management and organizational dynamics related to it
(d) Both (b) & (c)
(e) Both (a) & (b)
3
Reading Comprehension
According to the passage given above, which of the following measure/s has/have
been suggested to tackle the corporate crisis at its initial stage?
Be proactive and arrange an intensive brainstorming session to go through all
the potential crises that could occur at your organization.
(b) Take deliberate actions to counteract the crisis at its initial stage.
(c) Both (a) & (b)
It has been suggested not to dismiss the initial signs of threat and wake up to
the dimensions of the problem.
(e) Both (b) & (d)
3
Reading Comprehension
What can be inferred from the statement [A] “Instead, they may treat the first signs of smoke with complacency,
which soon degenerates into panic as the fire catches”?
Even if the company does not earn a profit on that particular deal, it can
still keep their customers’ business while their reputation remains intact.
(b) In the planning stage of the business, plan for the absolute worst crisis
you can think of to curb it at initial stages.
(c) Companies are as open as possible; tell what they know and when they became
aware of the crisis; explain who is involved and what is being done to fix the
situation.
(d) Companies may ignore the initial signs of crisis which exacerbates the
situation and result in severe losses
(e) None of these
3
Reading Comprehension
What has/have been the reason (s) cited by the writer for the delayed or
unsuccessful response to a major crisis?
Most of the crisis managers think that major crisis will not occur more than
once in their career.
(b) The proliferation of digital technology has quickened the pace of emerging
crises. When a crisis breaks, it unfolds incredibly fast.
(c) Crisis managers tend to become reluctant in their routine procedures which
intensifies the outcome and sometimes devising wrong solutions.
(d) Both (a) & (c)
(e) Both (a) & (b)
3
Reading Comprehension
did the controlled fire in Bandelier National Monument become a catastrophe
causing damage of over $1 billion?
During the high-speed winds, the officials have practiced the controlled fire
beyond the fire line which led to the spread of fire.
(b) The prescribed blaze which was meant to forestall the wildfires breached
the fire line and the high winds whipped the burn into an inferno.
(c) Some of the natural causes including lightning had set the trees on fire in
Bandelier National Monument
(d) The fire was largely caused due to climatic conditions such as temperature,
wind speed, and direction, level of moisture in soil and atmosphere and
duration of dry spells
(e) None of these
3
Reading Comprehension
has the writer drawn a comparison between the fire personnel and the company
managers under a crisis?
fire personnel, the company managers are not meant to perform their statutory
duty, instead, they must inform the staff regarding the same.
(b) Similar to fire personnel, the company managers should be given
authoritative power in deciding whom to rescue under the situation of crisis.
(c) Similar to fire personnel, the company managers should reach quickly in
case of an unforeseen crisis which is now likely to occur more frequently than
ever before.
(d) Both (a) & (c)
(e) None of these
3
Reading Comprehension
do the common responses at the outset of crisis affect the outcome of the
crises?
In crisis management, the bigger the problem, the more diligent you must be to
turn the situation around.
(b) Clinging to the view that all is normal protects one against the painful
realization that the terrain is shifting in dangerous and unpredictable ways,
but staving off reality just cedes more ground to the fast-gathering crisis.
(c) If one of the crisis managers of the company is at fault, the company must
avoid blaming them – at least until the crisis is over. This will help the
company sail through the bad times with its entire employee base.
(d) Both (a) & (b)
(e) All (a), (b), (c)
3
Reading Comprehension
What can be illustrated from the statement [B], “In a crisis, unthinking reactions tend to kick in at the very moment
when strategic reasoning is needed most”?
One should always look at the brighter side of things. Unnecessary cribbing and
complaining do not help at the workplace.
(b) During a crisis, taking initiative and finding out where things went wrong
along with identifying the problem areas and devising appropriate strategies to
overcome the same is the best possible way to overcome it.
(c) In a crisis like situation certain mental impediments blind the crisis
managers where they fail to identify their dilemmas and finally leading them to
take irrational decisions
(d) One should not depend on
mere guess works and assumptions during emergency situations.
(e) None of these
4
Reading Comprehension
Rearrange the following sentences in the proper sequence to form a meaningful
paragraph and then answer the questions given below.
(A) Based on a proprietary global survey, it was found that branches remain the
dominant channel for account opening and customer satisfaction with branches is
a stronger determinant of overall satisfaction than either the online or the
mobile channels.
However, in Norway, one of the leading countries for digital channel usage,
customers surveyed said they prefer digital channels over branches when
applying for simple products, such as checking accounts, savings accounts,
debit cards, and credit cards.
The survey revealed that most customers prefer branches over digital channels
when opening new accounts for both simple (such as savings accounts and debit
cards) and complex products (such as loans).
(D) Online bank accounts tend to have significantly higher rates than you’ll
find at a physical bank branch.
This was true in developing countries, such as Mexico and Indonesia, as well as
in developed countries, such as Spain, France, Germany, Japan, the United
States, Canada, and Switzerland.
(F) Banks around the world are in the midst of a sweeping digital
transformation agenda, yet for many, realizing the true potential of these
changes remain elusive.
Which of the following statements will not
form a coherent part of the
rearranged paragraph?
(a) D
(b) B
(c) C
(d) F
(e) A
L1Difficulty 3
Sentence Rearrangement
is formed with two consecutive statements after the rearrangement?
D – F
E – B
A – F
E – D
A-C
3
Sentence Rearrangement
FIRST statement after rearrangement?
D
(b) E
(c) B
(d) F
(e) A
3
Sentence Rearrangement
Which of the following statements can conclude the passage given above?
The FDIC recommended selecting a password that is unique and does not include
birthdates or other words and numbers that a thief might guess.
(b) Because the internet is a public space, any personal information that you
provide to a website could potentially be hacked, stolen or otherwise
compromised.
(c) Customers must expend time and effort carrying out of digital transactions,
which makes them important experiences.
(d) Whether you need to repay a friend for a concert ticket or move a large sum
from checking to savings, online banking transfers sometimes happen almost
immediately.
(e) While taking the bank building out of the equation has made online banking
efficient and convenient, one drawback is that it has removed the human
factor.
3
Sentence Rearrangement
Which of the sequences given below will be the correct sequence after the
logical rearrangement of the statements given above?
FBCAE
(b) FAECB
(c) BADCE
(d) FACEB
(e) ABCFE
3
Sentence Rearrangement
Which of the following sentence is FOURTH
in the sequence after the rearrangement?
A
B
C
D
E
3
Sentence Rearrangement
Q15. Which of the following sentence is SECOND
in the sequence after the rearrangement?
A
B
C
D
E
3
Sentence Rearrangement
Ans. (c)
To validate the answer, refer to the last lines of third paragraph, which
mentions, “By understanding common
emotional drawbacks hindering crisis management, the reasons for them, and
related organizational dynamics, business leaders are better equipped to put in
place processes to guard against the traps and to meet the test of crisis with
greater fortitude.” Here, the quoted text can be inferred from the
statement given in option (c). Hence, the option (c) is the most suitable
answer choice.
Ans. (e)
To validate the answer, refer to the last paragraph of the passage given above,
which mentions, “Likewise, in a corporate
emergency, the initial impulse to dismiss a threat is a mistake. Waking up to
the dimensions of the problem and taking deliberate actions to counteract it is
the right way to go.” Among the given options, we can infer the quoted text
from the statements given in options (b) and (d). Hence, the option (e) is the
most suitable answer choice.
Ans. (d)
Referring to the second paragraph, which mentions, “But companies often cannot detect as easily the point at which
business-as-usual turns into a crisis when no prescribed fire line exists to
delineate a controlled burn from an uncontrolled one. Instead, they may treat
the first signs of smoke with complacency, which soon degenerates into panic as
the fire catches”, we can infer that the writer has mentioned the negligent
attitude of companies towards the onset of a crisis like situation. This might
result in the worsening of the situation and cause panic when the final crisis
occurs. The quoted text can be inferred from the statement given in option (d).
Hence, option (d) is the most suitable answer choice.
Ans. (d)
Refer to the fourth paragraph of the passage given above, which mentions, “For most, a major crisis is a once-in-a-career
event. As a consequence, it’s easy to fall back on routine procedures, only
worsening the outcome, or to improvise the wrong solutions in fear and panic
instead of following effective practices.” Here, we can infer the quoted
text from the statements given in options (a) and (c). Hence, option (d) is the
most suitable answer choice.
Ans. (b)
Refer to the first paragraph of the passage given above, which mentions, “The deliberate burning was meant to prevent
fire hazards waiting to happen in the arid mesa country, lined with Ponderosa
pines, a ready tinderbox. But by the next day, the stipulated fire meant to
prevent a wildfire became one itself when it crossed a designated fire line.
Over the next week, high winds plunged the controlled fire into a wild forest
fire.” We can infer the quoted text from the statement given in option (b).
Here, we will eliminate the statement given in option (a) because here there is
mentioned clearly in the paragraph that the controlled fire practice was set in
and after that high winds blew it further. Also, there is no mention that the
fire breached the designated fire line due to irresponsibility on the part of
forest officials. Hence, option (b) is the most suitable answer choice.
Ans. (c)
To validate the answer, refer to the second paragraph of the passage given
above, which mentions, “Like the fire
personnel and residents near Bandelier, companies often need to react quickly
in the face of unanticipated challenges—whether industrial accidents, financial
misdeeds, cyberattacks, or any number of disasters which seem to occur more
frequently today than ever before.” Here, the quoted text can be inferred
from the statement given in option (c). Hence, the option (c) is the most
suitable answer choice.
Ans. (b)
Refer to the first few lines of the last paragraph, which states, “As the instance above shows, dismissing bad
news is a common response at the outset of crisis when it’s unclear whether new
developments are business as usual or life-threatening. Sticking to the view
that things are normal protects the crisis managers from the realization that
the situation is becoming severe and unpredictable. Also, staying oblivious to
the realities will offer more space for the fast accumulating crisis.” The
quoted text here can be inferred from the statement given in option (b). Hence,
option (b) is the most suitable answer choice.
Ans. (c)
To validate the answer, refer to the third paragraph of the passage given
above, which mentions “However, human
emotional responses to extreme stress are deeply ingrained and difficult to overcome,
and organizational dynamics often exacerbate irrational decision-making. In a
crisis, unthinking reactions tend to kick in at the very moment when strategic
reasoning is needed most. Behavioral science now provides some answers to why
individuals and organizations often fail to recognize their dilemmas and
suggests techniques to undo the mental impediments that blind them.” Here,
the writer clearly states that during the crisis, the human mind tends to take
some incorrect decisions ad face certain dilemmas which worsens their
decision-making. The quoted text can be inferred from the statement given in
option (c). Hence, the option (c) is the most suitable answer choice.
Ans. (a)
In the above passage, the writer has mentioned the importance that bank
branches still hold among the customers in spite of technological advancements
within the banking industry. Here, statement (F) is the most appropriate
statement for the introduction of the passage. Statement (F) will then be
followed by statement (A) which supports the latter part of statement (F) on
the basis of the survey. Therefore, the statement (A) will be the second
statement after rearrangement. Further, statement (C) states the other
revelations made in the survey. Statement (C) will be followed by statement (E)
as it mentions that the survey findings have been widely found in the
developing countries. We can draw a hint from the phrase, “This was true in
developing countries…..”. This will further be followed by statement (B) which
mentions the contradiction in Norway.
Here, statement (B) will the last statement after rearrangement.
Therefore, the correct sequence will be FACEB. Here, statement (D) is incoherent and will
not fit in the sequence.
Ans. (e)
In the above passage, the writer has mentioned the importance that bank
branches still hold among the customers in spite of technological advancements
within the banking industry. Here, statement (F) is the most appropriate
statement for the introduction of the passage. Statement (F) will then be
followed by statement (A) which supports the latter part of statement (F) on
the basis of the survey. Therefore, the statement (A) will be the second
statement after rearrangement. Further, statement (C) states the other
revelations made in the survey. Statement (C) will be followed by statement (E)
as it mentions that the survey findings have been widely found in the
developing countries. We can draw a hint from the phrase, “This was true in
developing countries…..”. This will further be followed by statement (B) which
mentions the contradiction in Norway.
Here, statement (B) will the last statement after rearrangement.
Therefore, the correct sequence will be FACEB. Here, statement (D) is incoherent and will
not fit in the sequence.
Ans. (d)
In the above passage, the writer has mentioned the importance that bank
branches still hold among the customers in spite of technological advancements
within the banking industry. Here, statement (F) is the most appropriate
statement for the introduction of the passage. Statement (F) will then be
followed by statement (A) which supports the latter part of statement (F) on
the basis of the survey. Therefore, the statement (A) will be the second
statement after rearrangement. Further, statement (C) states the other
revelations made in the survey. Statement (C) will be followed by statement (E)
as it mentions that the survey findings have been widely found in the
developing countries. We can draw a hint from the phrase, “This was true in developing
countries…..”. This will further be followed by statement (B) which mentions
the contradiction in Norway. Here,
statement (B) will the last statement after rearrangement. Therefore, the
correct sequence will be FACEB. Here, statement (D) is incoherent and will
not fit in the sequence.
Ans. (c)
As the passage focuses on the importance of digital transactions, option (c)
perfectly summarizes the paragraph.
In the above passage, the writer has mentioned the importance that bank branches
still hold among the customers in spite of technological advancements within
the banking industry. Here, statement (F) is the most appropriate statement for
the introduction of the passage. Statement (F) will then be followed by
statement (A) which supports the latter part of statement (F) on the basis of
the survey. Therefore, the statement (A) will be the second statement after
rearrangement. Further, statement (C) states the other revelations made in the
survey. Statement (C) will be followed by statement (E) as it mentions that the
survey findings have been widely found in the developing countries. We can draw
a hint from the phrase, “This was true in developing countries…..”. This will
further be followed by statement (B) which mentions the contradiction in
Norway. Here, statement (B) will the
last statement after rearrangement. Therefore, the correct sequence will be FACEB.
Here, statement (D) is incoherent and will not fit in the sequence.
Ans. (d)
In the above passage, the writer has mentioned the importance that bank
branches still hold among the customers in spite of technological advancements
within the banking industry. Here, statement (F) is the most appropriate
statement for the introduction of the passage. Statement (F) will then be
followed by statement (A) which supports the latter part of statement (F) on
the basis of the survey. Therefore, the statement (A) will be the second
statement after rearrangement. Further, statement (C) states the other
revelations made in the survey. Statement (C) will be followed by statement (E)
as it mentions that the survey findings have been widely found in the
developing countries. We can draw a hint from the phrase, “This was true in
developing countries…..”. This will further be followed by statement (B) which
mentions the contradiction in Norway.
Here, statement (B) will the last statement after rearrangement.
Therefore, the correct sequence will be FACEB. Here, statement (D) is incoherent and will
not fit in the sequence.
Ans. (e)
the correct sequence will be FACEB. Here, the statement (e) is fourth in the
sequence.
Ans. (a)
the correct sequence will be FACEB. Here, statement (a) is second in the
sequence.
IBPS PO Main 2019 Preparation Study Material!
- Tips and Tricks To Solve Cloze Test Questions For Bank and Other Competitive Exams
- Conjunctions: English Language Notes for Bank and Other Competitive Exams
- Current Affairs 2019
All the Best BA’ians for IBPS PO Mains 2019!!